Technology, market dynamics, and customer expectations change every day. Today's winners aren't just those who go with the flow; they're the ones who see change coming and help guide it where it needs to go. This is where agility really stands out—not just as a method or process, but as something that becomes a natural reaction for the organisation. Reactive or proactive: which approach do you think will win out in the future? Agility is often seen as a way to react swiftly: